Frequently Asked Questions from New Customers
What kind of quality can I expect?
Expert workmanship is the cornerstone of our business. The proof is in our experience and in our growth.
Our shop boasts some of the most experienced and best trained technicians for working on Honda, Acura, Toyota and Lexus. Collectively we have about 70 years of experience, National Winner of...
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How long have you been in business?
Reed Galloway and Mike Wright, Co-Owners
Reed Galloway and Mike Wright started the shop in 2000 and have grown very well since.
The business was started by the two of us because we felt there was a missing need in the valley for high quality auto repair and maintenance services specifically for the...
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What is the ASE Blue Seal of Excellence?
The ASE stands for the Institute for Automotive Service Excellence.
The ASE is the only nationally recognized institute that certifies technical staff in the automotive business. They train and certify auto repair technicians all over the country.
There are tens of thousands of auto repair shops...
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Do you have a customer shuttle service?
Yes we do. All you have to do at our shop is show up for your appointment and we will take you to the office or home. Then, when your car is done we will pick you up and bring you back to the shop.
Also, its important to note for those that have used the shuttle service at a dealership before,...
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How do your prices compare to others?
Because we specialize in only Honda, Acura, Toyota, Lexus and Scion we are able to control our costs very well.
Generally, our customers tell us we save them money compared to the dealerships.
We are usually less expensive than other local shops that service all makes, too.
However, we are only competitive...
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How can I expect to be treated?
This is the area where we get the most compliments. We are friendly people that truly care about you and your car.
We are easy to get along with and we don’t talk down to you. When you want it, we educate you on our service so you understand it well. We don’t try to confuse you with...
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What does your shop look like?
We have created a great slide show of our shop here. Read More →
What does your AAA Approval mean to me?
Surprising to many, fewer than 5% of all auto repair shops in Southern California ever become “AAA Approved Auto Repair.”
To become a AAA Approved Auto Repair company means that they have inspected our facility, taken 100′s of our repair orders and surveyed our customers. They...
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What services do you offer?
We do it all for Honda, Acura, Toyota, Lexus and Scion, except smog inspections and tire sales.
From factory recommended maintenance (to factory specifications) all the way to major repairs, we have the expertise to complete the job with expert workmanship — and a smile.
For more details on...
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