First time customer at RM Automotive here and I would like to share my opinions. I first called the shop on a Friday morning about a starting issue with my Mazda CX-9 as the motor wouldn’t crank. I was able to bring the vehicle in same day to have the issue diagnosed and later that afternoon was told what the cause and fix would be. Within a few hours of authorizing the work the SUV was fixed! Great customer service, knowledgeable, accommodating and prompt staff. Great mechanic work with no issues as I drove the SUV from LA to central CA and back that same weekend. It’s always nerve-racking being a first timer at a new shop but these folks know their stuff. They have earned my trust and would definitely return for maintenance and repairs.