Northridge Auto Repair

Took my 16 year-old Subaru Outback in because it was overheating. I received a thorough diagnostic complete with photos. That they took the time to photograph everything was so helpful for me. The problem was the head gasket, which can be a big job and sometimes means the end for these types of cars. The team there did a spectacular job explaining the situation and kept me up to date regarding how repairs were going. I spoke mostly to Taylor, who provided amazing customer service the entire time my car was in the shop. I got my car back about two weeks ago and it's running better than when I bought it about seven years ago at 65,000 miles. I owe a huge thank you to the RM Automotive team, you guys earned a lifetime customer.

Been going to these guys for more than 15 years. Terrific service: honest, knowledgeable, and quick. I cannot recommend them highly enough. Six stars?

I've been coming to RM Automotive since 2013 and I can't imagine taking my car anywhere else. They are trustworthy and mange to look out for what's best for the car and customer's budget simultaneously- not many places do that. I never have to worry about being overcharged for unnecessary services, plus they offer complimentary pick up and drop off service for customers who live nearby. Their super friendly staff are also a major plus. They are definitely one of the valley's best kept secrets and I am glad to be a part of the RM Automotive family!

I have been going to RM for many years and have always had excellent service. They are all very friendly and I have complete trust in their recommendations.

Wow, I can give them only 5 stars? My Infiniti's engine had seemingly fallen apart. I'd never had the need for repairs and from the stumbling sound of the constantly stalling engine, anticipated major, expensive (although I had a warranty plan), and time consuming repairs. As the tow truck left, Taylor ushered me in and quickly and politely prepared the paperwork. Before I could complete my call to the car rental agency, I was told I would not need one. The car had already been diagnosed. The issue was minor, it was corrected and I was on my way in no time. That was the good news. The better news was that I now have an honest and dependable repair shop for my Infiniti. Thanks Taylor, Vince and Heidi.

Always feel good when I leave my car at R/M Automotive. Work is always done right and more often than not its ready the same day it is dropped off. The courtesy shuttle service is very convenient if you need to drop off your ride and need to get dropped off somewhere, and they will even pick you up too if need be. Great people and great service/s.

I picked RM because it is close to home and I can walk there. But what keeps me coming back is that the staff seems professional and helpful and answers my concerns about whether or not work is needed immediately which helps me decide when I can spare the money. I really like my car and want to keep it as long as possible. I feel that RM will help me do that.

I felt the staff was very courteous and knowledgeable , my vehicle was in good hands the prices were reasonable and I definitely recommend RM Automotive.

Always great service on my vehicle. Fair prices and neighborhood feel.

Friendly and thoroughly professional