Wow, I can give them only 5 stars? My Infiniti's engine had seemingly fallen apart. I'd never had the need for repairs and from the stumbling sound of the constantly stalling engine, anticipated major, expensive (although I had a warranty plan), and time consuming repairs. As the tow truck left, Taylor ushered me in and quickly and politely prepared the paperwork. Before I could complete my call to the car rental agency, I was told I would not need one. The car had already been diagnosed. The issue was minor, it was corrected and I was on my way in no time. That was the good news. The better news was that I now have an honest and dependable repair shop for my Infiniti. Thanks Taylor, Vince and Heidi.