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5

I had the wifey's odyysey serviced again for leaking power steering pump and valve adjustment and a few more things, they are not cheap , I would say the price is reasonable because of the quality of work they do. This place is convenient for me because it's close to my work. They don't upsell anything to you which I like, . Rich treats his clients with respect , he explained everything including the price , never in a condescending manner. I will recommend this shop to anybody. I will continue to bring my cars here for service , keep up the great work guys, quality and integrity is what comes to my mind with this shop, thank u for the cold soda and the ride back to work

5

Always excellent service and people you can trust!

5

I usually don't post reviews of any kind, but I am so pleased with the type of service that I received by RM automotive that I feel the need to share it with the community.I was new to the San Fernando Valley area and in need of a mechanic for my used Toyota Solara, after seeing the good reviews from yelp I decided to give it a try. All the positive reviews about this place are 100% accurate, this is a great business, with great mechanic practices, outstanding costumer service and a great deal of knowledge. Again, I would not normally write a review for a business on yelp unless that business had surpassed my expectations to the max, and RM automotive did.Their staff is very friendly, Rich at the main desk is very welcoming and knowledgeable, they are quick at fitting you into their busy schedule and they have a no pressure-no hassle way of presenting you the facts and alternatives about the problems on your car before they do any work or commit yourself to the repair. I loved the fact that they explained to me what items on my vehicle where the most urgent, which ones could wait a bit longer, and which ones shouldn't be a worry for now.This shop is not the cheapest, I agree. But Professionalism does not come cheap. These guys really know what they are doing, they have the experience and an interest on your behalf for the better life of your vehicle. And because of that alone they gained my trust and my business. Some of the really good extra features of this place are having very clean facilities, been very very quick in doing their job, offering a shuttle service to and from your home (free of charge=AWESOME) , and having a great waiting lobby with free refreshments and cool magazines (awesome too).I would truly recommend them to anyone, Best !

5

Best group of grease monkeys around. Rental car service is all I got to say. These guys really know customer service. Thanks RM!

5

Absolutely "THE BEST"!!!! Took my car in for a mysterious "NOISE"... These guys, Reed, Jeff, Heidi (not a guy, lol) Rich and the rest went on a never ending search for the problem. None of the old parts seemed to be the problem, but lo and behold, a fairly recently installed part was the culprit. After a lot of "Intelligent trouble shooting", trial and retrial, they found and fixed the issue!!! And on top of that I was charged an incredibly reasonable price for the parts and labor!!!!! Expertise, Dedication and Integrity for their profession "IS" R M Automotive!!!!!!

5

The most important of R&M is the confidence I feel about the service I am receiving. I never feel like I am spending way too much for the service. This is how I felt when I used to go to the dealership. The people at R&M are kind and show the expertise I am hoping for when I consider work on an expensive automobile that provides safety for me and my family.

5

All of you at RM are the best. It was a great move when I left the dealership I was going to and started coming to you. Everyone there is so friendly, accomodating, helpful and just plain nice.It is a great feeling to know you can trust the people you are dealing with, Good job.

5

They say you can never trust a Lawyer, a Dentist, or a Mechanic but R M Automotive proves the last one wrong! I found the phone number to their shop on Yelp and I am very happy to now have a mechanic I can go to and be at ease with. I bought a used Toyota Prius last month and I wanted to make sure everything is okay with it and do what needs to be done right away. I already spent all of my savings so I was worried I would have to spend more on repairs. Going to the dealers was back breaking! I called RM Automotive and made sure they knew how to work on Hybrid cars, especially an older model one. I talked to Rich on the phone and he was very attentive and explained that he would give my car a full inspection when I bring it for an oil change. He gave me an appointment for a time that was convenient for me and was very thorough in explaining everything in person when I dropped the car off. I ended up needing some other services and he called me and made sure I was okay with everything. I am working on getting the services the car needs one and a time. He helped me prioritize and has made the process pretty easy. They are not the cheapest mechanics in the area as I called around and got some better rates but I was so comfortable with Rich that I decided to bring my car back and will continue to bring my car here. I recommend them for sure! Good luck and be safe on the road everyone

5

Excellent service at reasonable prices. Your vehicle is ready when promised. The best part is that the truly believe in customer service.

We really do, John! Thanks for the 5 stars and pointing out our customer service. We really do work hard at making each experience a wonderful one. Don't hesitate to give us a call if you need anything! - Mike Wright, Owner

- RM Automotive Inc.
5

Excellent customer service as always! We have been coming to RM Auto for many years, and have recommended them to many of our family, friends, and coworkers. Their service is excellent, their prices are reasonable, and they do a great job of giving you a head's up on upcoming service needs so you can plan ahead. Keep up the spectacular work!