Northridge Auto Repair

This review is more technical than the others. I own an old '93 Toyota Corolla. The A/C finally conked out. In the valley, that is bad news. I knew that the A/C had to be converted from R12 freon to R132. I took it in to R&M. I got an estimate for replacement with the proviso that they would check the system out during the conversion. Sure enough, since the A/C is so old, the O-ring and another part had to be replaced. I approved. After a few days of driving the car, instead of blowing hot air, I now get cold. The cost was very reasonable. My car is 24 years old!Secondly, over a year ago, I took in my Corolla to R&M. The previous smog check showed that my NO (nitrous oxide) reading was right at the max acceptable reading (504ppm). I asked for an EGR valve replacement but Rich recommended an EGR service which should suffice to drop the NO at a lower cost. I just had another smog check this month. The NO reading at 15mph was recorded at 194 ppm. I knew that the car would fail had I done nothing. I did not want to pay extra cash for a smog re-test. Also, no need to run around trying to find a shop that would do the work. I hate frantic. By the way, VW has just been flushed out with a huge NO scandal. R&M does not fix VW's, I think.This is my second review on R&M.

The staff was very professional, yet personable. I was provided a ride back to my home and back to the shop when the car was ready. The work done was explained well by Rich and done on time. I would definitely recommend RM to my friends.

Super solid service. Rich tells you what's wrong with the car but doesn't do a hard sell which I like. Easy to make appointments, complimentary drop off and pick up, a nice lobby to wait in. Plus the Office Manager Heidi is really nice! Exactly what I want from my mechanic.

Back again from another wonderful trip to RM Automotive--and I say that having had to drop significant coin this time (new front-brake pads & rotor resurfacing and a new serpentine belt on top of a window run I've long known needed replacing and several bulbs and filters I did not). So this was an expensive trip to Valley--yeah, I drive there from Ktown, I love it so much--but after 11 years of them keeping this Corolla running beautifully (and a few years of its predecessor before that, may she rest in peace), I'm fine with that. They always explain everything clearly and thoroughly so I can make an informed decision, and they do great work every single time. I leave feeling safe and secure in my car and in what I've spent, not to mentionhappy and grateful to have such a great service team in my life.

These guys are awesome! Every time I took my car here I was happy with the service. I had few repairs done there and they were top quality and reasonably priced. Rich was very prompt and charged me what he quoted and he's a great communicator. Heidi gives you a to work and comes pick you up when your car is ready which is awesome and Heidi herself is awesome too! I would recommend them to anyone!

A very satisfied customer.

The time it took to repair was great and he spoke to me like a friend who cared about me...not out to just make money. My truck was done and left in a great position for me to just drive out. I also needed a way to get home and then back to pick up my truck which is important. They provide pick up and delivery for me. Their customer service is fantastic!!!

I started coming here shortly after I got my (new to me) Toyota Supra. It was overheating, but not really. Temperature gauge was pegged 3/4 to the top, but the coolant wasn't boiling. The problem was a thermostat and fan clutch from a non-turbocharged in my turbocharged car. They also noticed some oil leaks and we had those fixed. Since then, they have been doing the oil changes, brakes, and other general upkeep and repairs. Which is a lot of repairs, given that the car is 24 years old.I haven't had any complaints about them or the work they do. I'd like to emphasize that my car is a pain in the ass to get parts for (most parts have long been discontinued) and work on. They have been doing great work. :)

Had them do an oil change for me but also had them look at my car cause the throttle body needed to be cleaned, after the cleaning the car runs like I just got it fro the dealer. They did a awesome job. Never going anywhere else but here.

Same great service as usual: had oil changed, tune-up, etc. Place was clean, everyone was friendly and went out of their way, service was quick and reliable and explanations given for work completed and what additional servicing should be done. All that plus we got our AAA discount! Thank you!