Northridge Auto Repair

The rental car was a big help, the repairs done to my vehicle seem to make it drive better. the car feels really good on the road, my brakes seem to stop better due to fluid change. car feels safer on the road. My hats off to you great mechanics, my car seems to have been fixed right the first time, the way it should be.

This is better than dealer service, at a better price , with a better warranty. I call it peace of mind.

Only the best !

I was very pleased with my service.I even noticed this morning you did an oil change.Greatly appreciated.I will definately return for future services.

THESE GUYS REALLY WENT ABOVE AND BEYOND FOR ME and that's all I will say about that..10 stars out of 5 ....................................

Mike and Reed did an excellent job. Rick was very helpful too.

This is an update on my previous review from yesterday. I had given a disappointing review regarding the price of replacing my alternator and belt. They originally quoted it as being $600something but with the AAA $570. I was told it was the same part Toyota uses and b/c they guaranteed a 24 month warranty, hence the high price. However, being my car has 180K miles on it, I'm not looking to invest Toyota dealership prices into it. I ended up going somewhere else but I will say that the owner Mike called me apologizing regarding my experience and was concerned. Mike and Rich were both very friendly, concerned and interested in improving customer satisfaction. Mike offered to refund me the $38 fee I was charged to verify it was in fact the alternator as I suspected. I do appreciate their concern and for that I would reconsider my prior review. I suppose it's possible it does depend on what the customer is looking for but for me I would have personally liked having an estimate of the part prior and more options on the type of alternator. For someone who is used to Toyota dealership though this place would likely give better service but again depends on your needs. Thank you for calling me back Mike and Rich! I decided to rate better than average due to customer service. They also charged battery for me to drive out so I appreciate that. Thank you!

I know Rich from another repair shop and was very sad when he changed locations.He was always honest and let me know what I need done and what could wait. So when my car need some major service I made the call to take my car down to the valley. It was worth the trip.I received great service from everyone there, and a very reasonable price.I will be making the trip down there more often.

I took my car in for oil change and change the brake fluid. Work was done in a timely manner. People at RM are very friendly.

Third time I've been in to RM Auto. This time with my son's 2005. Toyota Corolla XRS. The other times I've been in with my 2004 Honda Accord. Always great, friendly service at a fair price. Shuttle service is available if needed and much appreciated. I'll be back!