I find the staff at RM Automotive always mindful of their customer's needs and concerns. As a new customer, I came in needing a major repair. RM was forthcoming with the details of what they have to work on and cost-effetive options I could take. I also appreciate their initiative to assure me of the quality of their work. RM's fees are very reasonable, which is encouraging for people like me who choose to support local small businesses.