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Northridge Auto Repair

LifeTime Warranty20 Years LogoSmog Check
5

I was very happy with the work they did on my car, I will be bringing my car back for anything else it might need in the future. Alan was great, very professional

5

5

Dean & Mike were very helpful. My car has a smooth ride again...they assisted in finding a random part for my car & were able to repair it with no issue...also the shuttle service is very helpful as well...

5

Great service always ready to explain everything and reasonable prices. Really knows my car and only does what is needed

5

Alan was amazing! I brought my car in the morning, he was prompt to call me when he said he’d call me. Picked my car up the next day, very satisfied.

5

5

5

RM Automotive is honest and they did a great job. I appreciate them taking pictures while they were inspecting my car, and they didn’t pressure me to make immediate repairs. They let me know the overall status of my car, so I know what to plan for.

5

I took my 2000 Honda Prelude SH with 200k miles for engine replacement. It was not an easy task to find the engine but Alan and Mike came through. They provided me with a reasonable estimate with lifetime warranty. Unfortunately, I discovered that my engine cannot me replaced since previous owner of the Honda modified the engine bay. Long story short, I had to retire my Honda Prelude SH. All I had left was a labor bill for their work of removing my engine and not the car I dearly wanted in high school. We had a disagreement about the labor cost of engine removal. I had proposed what I believed was fair which was significantly different from what Mike and Alan requested. It's a very uncomfortable and difficult situation when you don't agree with labor charge. What started as smile and handshake turned sour and I became a difficult and unhappy customer for them. Ultimately, Mike and Alan and I agreed on labor cost. At the end, Mike and Alan did more than what they needed to. RM Automotive values the customer experience over their profit. Owner Mike and Alan are truly honorable and respectable. They have my trust when it comes to work ethic and treating customers with integrity. Take your Hondas and Toyotas you won't regret it.

0

I’ve known Mike, Nancy and RM team seems like forever. They are the only place my entire family goes to for service. They are like your doctor once you find one you trust you never go elsewhere. The honesty and integrity of this team is beyond compare. Keep it up Mike!!!