Northridge Auto Repair

Efran is my service advisor. I appreciate his knowledge, recommendation, and patience.

Big fan of this place. They definitely earned my future business. They seemed to be honest and straightforward. They told me my car was overall in very good shape, which is an indicator that they were not trying to sell me services I didn't need. I needed a new starter, which is what I came in for, and they also noted that I needed a new oil pan, which is actually something a previous mechanic had pointed out. They took pictures of all the issues to document their findings. And they did the most incredible thing after servicing the car: they called a week later to see how the car was doing! Now THAT is how to run a business.

It was better than dealership's inspection of my car. Now, I know a lot more about the car's problems. However, some pices shocked me, such as the cost of replacing the spark plugs, which was more than $1000. The people who work here are very friendly and knowledgeable. The riding service is great.

Professional prompt service I arrive there a bit earlier than opening and one of the mechanics was extremely helpful. Took my car in right away and they got the car out to me very quickly. Highly recommend this place plan on bringing all the cars in my fleet there

I brought in my Mercedes for service and wasn’t sure where to start, but I was welcomed by Robert, who helped me from beginning to end. He kept me updated throughout the process and provided a list of recommended services without any pressure. I’ll definitely be coming back! The entire staff was great, and the overall experience was excellent.

My ford f150 was giving me an engine light and the dealer was giving me no answers or any help. Robert came out the door with a stacked parking lot, he was the only person answering phone calls and still managed to help me his customer service is really on point! Will be coming back for other services

Finally! Finally have found my forever auto mechanic! RM Auto has been absolutely 5 Stars! Roberts communication throughout this whole process has been nothing but exceptional. The whole team that came together to identify and resolve my cars needs was beyond my expectations! As a woman I have always been skeptical and have always tried to research as much as possible on my cars issues so as not to be taken advantage of. Your reviews were spot on and now I know why! On top of professionalism, communication and experience is Trust! Youve gained my trust and will forever be my go to! Thank you!

We planned on purchasing an electric car used, but had no experience of what to look for, and the manufacturer wasn't helpful. Efrain and his team provided a real "white glove" experience, fitting me in without notice, driving the car's owner home, speaking with us both to coordinate, etc.