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5

I pulled in with my car overheating and they got to the issue and fixed my car. They are very professional. They also let me know about an issue with leaking suspension that should be taken care of in the near future. It’s nice to have a company looking after my whole vehicle.

5

always a great experience, they do a great a job and truly care about their customers. 10/10 recommend!

5

So they have done a motor swap amazing job by the way and then tie rods and a arm on my car with life time warranty they are amazing and they finished the work in reasonable time also I will definitely be bringing my business to them and if you need a good place to go please come to them worry free confident on their work zero doubts thank you

5

I had a great experience getting my car serviced at RM Automotive. That's saying something because having to take your car in for unexpected issues is never a good time. Their shop is small, but they've got some good people working there. Efrain was my primary contact, he was friendly but very direct about their processes and communicated with me every step of the way throughout the duration that my car was being serviced. They've got a wonderfully thorough diagnostic inspection report that they generate and provided to me. It shows pictures, the level of attention that the fix requires, and a brief explanation of the issue and possible fix. I took my Tesla Model Y in for a brake system issue, they're report found a couple other issues in addition, but they did not pressure me in any way to get more service that what was absolutely needed. That is probably the number one issue that customers will say they run into at any repair shop. Efrain did not try to upsell me on anything, he only presented their diagnosis and left it up to me to decide what services to complete. In total, my car was with RM for four days, dropped off on a Monday, picked up on Thursday. They were able to source a replacement Tesla part for me relatively quick and provided me a courtesy loaner vehicle while my car was at their shop. I had initially taken my car directly to Tesla's service center for the fix, but their labor prices are skyhigh. RM ended up doing the same service for nearly half the labor cost. My car has been running well without issues for a couple days now, and even if issues with the service do develop, RM has a life-time warranty on their services that is written into your invoice. Thank you again to the RM Automotive team, I recommend this shop for any repair needs!

5

Very professional, great customer service. Definitely will return for future car maintenance.

5

Very professional group of auto specialists. I am handicapped and they were very considerate and accommodating. Best service and car care in Northridge.

5

Great place they did full vehicle inspection during an oil change, i was able to access and see pictures and videos pointing at the things my car needed online. Competitive prices!

5

I have been bringing my vehicles to RM Automotive for over 20 years! I can always trust them to take good care of my car.

5

Excellent work2002 Nissan feels like new. Im always confident with RM Automotives worklifetime warranty says a lot!

5

I can't say enough great things about RM Automotive! From start to finish, they’ve been nothing short of amazing. The transparency here is refreshing—they take the time to thoroughly explain everything, so you're never left guessing. Their prices are very fair, and they even offer payment plans, which is a huge help. Robert, my service advisor, has been phenomenal—professional, helpful, and truly caring. Before I even scheduled my service, I spoke with Kyle over the phone, and he was incredibly friendly and knowledgeable, which made me feel confident in choosing RM Automotive. This experience has been the complete opposite of what I dealt with at a dealership (specifically, Galpin Honda in Mission Hills—an absolute nightmare). I only wish I had come to RM Automotive from the beginning. It would’ve saved me a lot of frustration and regret. Hands down, I would recommend RM Automotive to anyone, anytime. Skip the dealership headaches and go with a team you can actually trust!

Thank you so much for your incredible review and for trusting RM Automotive with your 2018 Honda Civic! We’re thrilled to hear that your experience with us was such a positive contrast to what you’ve encountered elsewhere. Transparency, fair pricing, and genuine care are values we take seriously, and we’re so glad Robert and Kyle helped deliver that experience for you. We truly appreciate your kind words and your recommendation it means a lot to our entire team. We look forward to taking care of your vehicle for years to come. Thank you again for choosing RM Automotive! All the best, Mike Wright Owner

- RM Automotive Inc.