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Reviews

4

I got my PT Cruiser back in one week of time. The good news is it runs smooth as silk, not bumpy or rough. Efrain sent me pics of the parts that were bad and kept me informed. They found the box to put the cabin air filter into. Other mechanics told me there is no filter. (I knew there was one from uTube videos.) My car is at 105,000 miles. I keep up every 5000 miles. This is my first time here and recommended by a friend. The bad news is they forgot to tighten the battery cable. The car went dead twice and AAA fixed it. The other bad is it was very expensive for all the work done. (see pics of parts and total price) One star is off for price. I am on Social Security and my financials are hurting because of this. They do thorough work, but please help by sending any money to my account at LPL Financial in Northridge, CA. LPL has kept me afloat on expenses. This is really tough on me. For the great work they did, I just wished it was more reasonable in price.

5

Great service, quality work, fair prices and they highlight everything and give reasons for what work they perform or need to. Also, Kyle is amazing.

Thank you so much for the fantastic review and for trusting us with your 2013 Honda CR-Z! We're thrilled to hear you appreciated our quality workmanship, fair pricing, and the detailed explanations behind every recommendation. We believe our customers should always understand what their vehicle needs and why, so it's great to know that made a positive difference. We'll be sure to pass your kind words along to Kyle he'll really appreciate them! Thank you again for your support and recommendation. We look forward to taking care of your CR-Z for many miles to come! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

We were referred here because it was a shop covered by our warranty but we have stayed because of the quality of the work and the people. Robert has been amazing- he is friendly and patient, especially dealing with my car obsessed 18 yo son. We will be lifelong customers at this point despite there being many closer options to us in Woodland Hills/Calabasas.

Thank you so much for your incredible review and for trusting us with your 2018 Volkswagen Jetta! We're honored that what started as a warranty repair has turned into a long-term relationship. Hearing that you've chosen to continue coming to RM Automotive because of our team and the quality of our work means the world to us. He'll be happy to know his patience, friendliness, and willingness to answer all of your son's questions made such a positive impression. Thank you for making the drive to see us despite having shops closer to home. We truly appreciate your loyalty and look forward to taking care of your family's vehicles for many years to come! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

Very knowledgeable and absolutely wonderful employees. The service took longer than I expected but they did a full inspection on my truck and found an issue I didn't know about. I'm definitely going back I hate leaving my truck with people but I trust these guys to do right. Thank you

Thank you so much for the wonderful review and for trusting us with your 2015 Chevrolet Silverado! We know how important your truck is to you, so it means a lot to hear that we earned your trust. While we understand the service took a little longer than expected, we're glad our thorough inspection uncovered an issue before it became a bigger problem. Our team takes pride in providing honest recommendations, quality workmanship, and treating every vehicle as if it were our own. Thank you for your patience and your confidence in RM Automotive. We look forward to taking great care of your Silverado for many years to come! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

RM automotive went above and beyond. Amazing service and I would definitely recommend! They are professional, knowledgeable and friendly. Can’t ask for anything more when your car breaks down!

Thank you so much for the fantastic review and for trusting RM Automotive with your 2019 Tesla Model X! We’re thrilled to hear that our team went above and beyond to provide the service you deserved. We know how stressful it can be when your vehicle breaks down, so our goal is always to make the repair process as smooth and worry-free as possible. We're glad you found our team professional, knowledgeable, and friendly. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to being here whenever you need us in the future! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

I really like this shop!

Thank you for the 5-star review and for trusting us with your Jeep! We're so glad to hear you enjoyed your experience at RM Automotive. Your support means a lot to our team, and we look forward to helping keep your Jeep running its best for many miles to come. Thanks again for choosing RM Automotive! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

First time customer at RM Automotive. Found thought that was them on a Google search for Jeep Mechanical work. I was pleasantly surprised. First of all, very clean and organized shop. Adequate parking for customers. Service writer Kyle was very helpful and informative. A comprehensive inspection was done on my Jeep Wrangler and was text to my phone with pictures and video.

Thank you for the wonderful 5-star review and for trusting RM Automotive with your Jeep Wrangler! We're thrilled that your first visit exceeded your expectations. We take great pride in maintaining a clean, organized shop and providing a thorough, transparent experience from start to finish. We're glad Kyle was able to keep you informed and that you found our digital inspection with photos and videos helpful. Our goal is to give every customer a clear understanding of their vehicle's condition so they can make confident decisions. We truly appreciate your support and look forward to taking care of your Jeep for many years to come! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

Went because AAA recommended them for a smog. They were all very helpful and efficient. Would definitely recommend.

Thank you for the wonderful 5-star review and for trusting us with your 2018 Hyundai Elantra! We’re glad AAA pointed you our way and that our team provided the helpful and efficient service you were looking for. We strive to make every visit as smooth and convenient as possible. We truly appreciate your recommendation and look forward to helping you with any future automotive needs. Thanks again for choosing RM Automotive! All the best, Mike Wright, Owner

- RM Automotive Inc.
5

Thank you for the 5-star rating and for bringing in your 2008 Lexus IS250! We truly appreciate your support and trust in RM Automotive. Our team looks forward to helping keep your Lexus performing at its best for many years to come! All the best, Mike Wright, Owner

- RM Automotive Inc.
3.5

I was satisfied with the service performed on my car. Pricing is fair and service was completed within a day. However I was not impressed by some aspects of customer service. I had requested the complementary drop off and pick up, which is why I picked this place to begin with. I was dropped off and Alex was wonderful, however they called me 30 minutes before my expected pickup time saying they couldnt pick me up. The shop was also closing in about a hour, so it left me scrambling to figure out a last minute ride in peak traffic before they closed and left me without my car.. It wouldve been okay if there was more of a heads up. Otherwise the experience was nice and I would return for a service.