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5

Very professional, honest and friendly! I trust them with all of my auto repairs. Zach and Rich at the front desk are as friendly and helpful as possible. They even have very nice and social people for their pickup service. An emphatic five-star service!

5

I had a great experience at this shop. Very courteous and very professional. They were very accommodating and did a great job. I will be sure and recommend them. Thanks to all of the crew. Rich was especially nice and Heidi was very nice also.

5

First time using RM Automotive, for a 2006 Toyota Avalon acquired from a friend. Another mechanic estimated it would need $2000 of work in the near future. RM's 30-point inspection found virtually every item on the other mechanic's list to be in excellent condition. They recommended only a new battery and AC filter. Total bill was $383, including oil/filter and required smog certificate for title and registration. RM got me in same-day, communicated clearly and continuously throughout the process, and made sure to re-state what my charges would be each time I approved a new item to be fixed. This is truly a five-star operation, cannot recommend them highly enough.

5

If I could give 10 stars, I would. I found this shop by searching Yelp. I was looking for a certified Lexus repair shop. My 2014 Lexus needed to be serviced. I was able to get a same day appt. I was provided a ride to work via RM Shuttle. The pricing was fair and I did not, at any time, feel as though I was being "taken" with unnecessary services. These men are professional, courteous, and ensure that you fully aware of exactly what will be done to your car. They even went as far as to let me know that at 60,000 mi. I would be looking at a higher cost due to the servicing that is entailed for that mileage. I appreciated this because I know going in, what to expect. This is my go-to shop for all of my Lexus needs. Thank you gentlemen!!

5

As usual the typical excellent work.

5

Good news, I don't have to drive to Thousand Oaks for my car repairs anymore! Great customer service, got my repairs finished in one day, and they have a shuttle service. Highly recommend!

5

Made an appointment to smog my 2006 Accord. The first time I have had to smog my car since moving to the valley. Although it wasn't an issue because RM Automotive definitely is my go-to. They are trust worthy and always friendly. Came in around 8:00am, and was out of the door before 9:00am worry free.

5

These guys are professional, friendly and honest. Very good customer service! they gave us a ride to Northridge mall while they fixed my car and even picked us up!They have very reasonable price as well! Shopping done, changed oil done! That's multi tasking! Absolutely recommend these guys for their services!

5

Always accomodating and fair, I only take my car to R/M Automotive, and recommend them to all my friends. No matter the size of the job, they always seem to get it done in a fair amount of time.

5

:-)xoxo .